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- One Line Change Added $4 to Every Check. Here’s the Exact Script.
- A Good Worker Is Not the Same as a Trained One
- My Approach to Effective One-on-One Meetings with Supervisors & Managers
- How I Approach Having a Hard Conversation with a Server
- 5 Practical Ways I’ve Integrated AI Automation Into Daily Restaurant Management
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My Approach to Effective One-on-One Meetings with Supervisors & Managers
In the fast-paced hospitality world, regular one-on-one meetings with your supervisors are crucial to keep the team aligned, motivated, and growing. Not nly that, but as a manager (leader) your primary task should typically revolve around building the strength of your team as a whole. But I’m the first to admit that this is no…
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How I Approach Having a Hard Conversation with a Server
In hospitality, we often find ourselves juggling operations, guest experience, and team dynamics. Sometimes, despite years of experience and dedication, a team member might lose the spark that keeps your venue thriving. When that happens, having a hard conversation becomes necessary — and it’s never easy. I recently had to have one of these challenging…
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The First Week As A Supervisor: 3 Ways to Set Them Up for Success
Stepping into a supervisory role for the first time is both exciting and challenging (one could even argue daunting…) – staff go from likely being great at their current roles to beset by a host of new responsibilities. As a manager, owner, or leader, how you support someone during their first week as a supervisor…
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Mastering Essential Soft Skills: 5 Must-Have Qualities for First-Time Restaurant Supervisors
Mastering Essential Soft Skills: 5 Must-Have Qualities for First-Time Restaurant Supervisors Stepping into a supervisor role for the first time can be exhilarating and terrifying in equal measure. You find yourself in new territory, responsible not just for your own workload, but also guiding your team to success. But here’s the catch: many new supervisors…
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Why Promoting Top Servers Without Leadership Training Can Backfire
Introduction How many times have you seen a server excel in their role, and make the leap to “They’d make a great supervisor”, only to have it completely backfire. They might be lacking in leadership training. Promoting based purely on performance can be a recipe for disaster—far too many owners and managers forget that leadership…
